Frequently Asked Questions

The answers to
your questions.

Choosing a Salesforce Partner

Partnering with a skilled Salesforce implementation partner offers numerous benefits. Reduced project risk, faster time to value, improved project outcomes, access to specialised skills, and reduced internal resource burden are just a few of the advantages.

Solution Junkies' consultants provide strategic guidance and technical expertise, including business analysis, solution design, data migration, training, change management, and ongoing support.

To measure the ROI of our managed services, we can help you set key goals to track your business impact. These might include metrics such as increased sales, improved customer satisfaction, reduced operational costs, and enhanced productivity.

When selecting a consulting partner, consider factors like their experience, industry knowledge, customisation capabilities, pricing, customer references, and communication skills. Solution Junkies has a proven track record of delivering exceptional Salesforce solutions and services.

By partnering with Solution Junkies, you can unlock the full potential of your Salesforce investment. Our comprehensive managed services offer a range of benefits, including improved performance, increased productivity, reduced costs, better business processes, enhanced security, faster time-to-market, and expert support. 

You will also free up your internal resources to focus on strategic initiatives that drive business growth. We will handle the day-to-day operations of your Salesforce platform, allowing you to concentrate on what matters most.

While IT services focus on specific technical tasks, managed services offer a broader range of IT functions, including proactive maintenance, and support. Solution Junkies' Salesforce managed services specifically address the unique needs of Salesforce users, providing specialised expertise in Salesforce administration, development, and best practices.

No, Salesforce itself is not a managed service provider (MSP). Salesforce is a powerful CRM platform that doesn't offer managed services. To fully leverage Salesforce's potential, consider partnering with a trusted MSP like Solution Junkies. 

We offer tailored managed services, including ongoing support, strategic guidance, and expert administration, to ensure your Salesforce platform is always optimised and delivering maximum value.

Salesforce managed services are a comprehensive solution provided by Salesforce consultancies, like Solution Junkies, to optimise your Salesforce investment. Our team of experts handles various tasks, including setup, configuration, customisation, integration, data migration, and ongoing maintenance and support.

A Salesforce Consultancy is a company that specialises in providing Salesforce Consulting Services. They possess in-depth knowledge of the Salesforce ecosystem and offer expertise in various areas like sales, marketing, service, and more

Salesforce Consultants help businesses implement and optimise Salesforce solutions. They guide organisations through the entire Salesforce journey, from initial planning and implementation to ongoing support and maintenance.
 

Salesforce Consultant's fees vary significantly depending on factors like experience, project scope, complexity, consultant experience, and the specific services required. Requesting a quote from individual consultancies is best to get accurate pricing information.

These encompass a range of services designed to help businesses leverage the Salesforce platform effectively. These services include implementation, integration, customisation, training, and ongoing support.
 

A Salesforce Partner is a company that has a partnership with Salesforce and offers consulting services. They leverage their deep understanding of the Salesforce ecosystem to provide tailored solutions and support to their clients.

A Salesforce Partner is a company that has a formal agreement with Salesforce. This partnership grants them access to resources, training, and support from Salesforce. While all Salesforce Consultancies can be considered partners, not all partners necessarily provide consulting services.

Salesforce Managed Services

Solution Junkies' consultants provide strategic guidance and technical expertise, including business analysis, solution design, data migration, training, change management, and ongoing support.

To measure the ROI of our managed services, we can help you set key goals to track your business impact. These might include metrics such as increased sales, improved customer satisfaction, reduced operational costs, and enhanced productivity.

When selecting a consulting partner, consider factors like their experience, industry knowledge, customisation capabilities, pricing, customer references, and communication skills. Solution Junkies has a proven track record of delivering exceptional Salesforce solutions and services.

By partnering with Solution Junkies, you can unlock the full potential of your Salesforce investment. Our comprehensive managed services offer a range of benefits, including improved performance, increased productivity, reduced costs, better business processes, enhanced security, faster time-to-market, and expert support. 

You will also free up your internal resources to focus on strategic initiatives that drive business growth. We will handle the day-to-day operations of your Salesforce platform, allowing you to concentrate on what matters most.

While IT services focus on specific technical tasks, managed services offer a broader range of IT functions, including proactive maintenance, and support. Solution Junkies' Salesforce managed services specifically address the unique needs of Salesforce users, providing specialised expertise in Salesforce administration, development, and best practices.

No, Salesforce itself is not a managed service provider (MSP). Salesforce is a powerful CRM platform that doesn't offer managed services. To fully leverage Salesforce's potential, consider partnering with a trusted MSP like Solution Junkies. 

We offer tailored managed services, including ongoing support, strategic guidance, and expert administration, to ensure your Salesforce platform is always optimised and delivering maximum value.

Salesforce managed services are a comprehensive solution provided by Salesforce consultancies, like Solution Junkies, to optimise your Salesforce investment. Our team of experts handles various tasks, including setup, configuration, customisation, integration, data migration, and ongoing maintenance and support.

Salesforce Implementations

Data migration is a critical step in any Salesforce implementation. It involves transferring existing customer data from your current systems into the Salesforce platform. Accurate and efficient data migration is essential for ensuring the success of your Salesforce implementation.

Implementing Salesforce can help your business grow by increasing sales revenue, customer satisfaction, operational efficiency, marketing and sales effectiveness, and decision-making.

Several factors are essential to a successful salesforce implementation service: Clear project objectives, strong project leadership, user involvement, data quality, thorough testing, and effective change management.

A typical Salesforce implementation project typically involves several key stages: Discovery and Planning, Design and Configuration, Data Migration, Testing and Quality Assurance, Training and User Adoption, and Go-Live and Support.

Selecting the right Salesforce implementation partner is crucial for the success of your project. A qualified partner brings valuable expertise, industry knowledge, and a proven methodology to ensure a smooth and efficient implementation.

Salesforce implementation services encompass all the activities involved in successfully deploying and integrating Salesforce CRM within your organisation. This includes everything from initial planning and design to data migration, user training, and ongoing support.

Salesforce Integrations

Yes, Asana and Salesforce integration allows you to manage projects, tasks, and deadlines within a single platform, enhancing collaboration and productivity.

Yes, QuickBooks and Salesforce can be integrated to streamline accounting and financial processes, providing a single source of truth for your financial data.

Yes, HubSpot and Salesforce have a deep integration, allowing you to seamlessly sync data, automate workflows, and gain a comprehensive view of your customers.

Salesforce integrations are connections between your CRM and other software systems, allowing you to exchange data, automate processes, and gain a unified view of your customers.

Salesforce integrates with thousands of applications, including marketing automation platforms, e-commerce platforms, finance & accounting systems, customer support tools, ERP systems, and more, facilitating the synchronisation and aggregation of external data.

Yes, Salesforce provides a suite of APIs, including the REST API, that enable you to connect and interact with other systems.

Yes, Salesforce offers robust integration capabilities through APIs and a variety of pre-built connectors to communicate with any external system, including marketing, sales and customer service software.

Salesforce integrations connect your CRM with other business applications to streamline data synchronisation, automate workflows, and gain a unified view of your customers.

Custom Development

Clear communication, collaboration, and a well-defined scope are crucial for success. Choose a partner who prioritises these factors and involves you throughout the process.

The process typically involves requirements gathering, solution design, development, testing, deployment, and ongoing support.

Look for a partner with a proven track record, certified developers, and a deep understanding of your industry and business needs.

The cost varies depending on the complexity of the project, the number of developers required, and the length of the engagement. Reach out if you'd like to find out the cost your project here. 

Key benefits include increased efficiency, improved user experience, enhanced data visibility, and the ability to create unique solutions that differentiate your business.

Custom development allows you to extend Salesforce's functionality beyond its standard features, creating solutions that perfectly align with your unique processes and goals. This can lead to increased productivity, improved user adoption, and a competitive advantage.

Custom Salesforce development involves creating tailored solutions on the Salesforce platform to meet specific business needs. This can include building custom applications, automating processes, and integrating with other systems.

Salesforce World Tour London

Attending the Salesforce World Tour London 2025 offers a wealth of benefits that can significantly impact your professional growth and business success. Here’s what you can look forward to:

  • Valuable Insights: Gain insights from industry leaders and Salesforce experts who will share their knowledge and experiences. Learn about the latest trends and innovations in the Salesforce ecosystem that can help you stay ahead of the curve.
  • Networking Opportunities: Connect with fellow Salesforce professionals, enthusiasts, and business leaders. Build meaningful relationships that can lead to new opportunities and collaborations within the Salesforce community.
  • Latest Innovations: Discover new tools and technologies designed to drive business success. Stay up-to-date with the latest Salesforce innovations and learn how to implement them effectively in your organisation.
  • Customer Success Stories: Hear real-world examples of how Salesforce is transforming businesses. Learn from customer success stories that provide practical insights and strategies you can apply to your own projects.
  • Hands-On Workshops: Participate in hands-on workshops and training sessions to enhance your Salesforce expertise. These interactive sessions are designed to help you improve your skills and apply new knowledge directly to your work.
  • Salesforce Expertise: Enhance your understanding of the Salesforce ecosystem and its potential to drive growth and transformation. Stay informed about the latest developments and best practices in the industry.

By attending the Salesforce World Tour London 2025, you’ll gain a deeper understanding of how Salesforce can help you achieve your business goals and drive customer success.

Benefits include: staying up-to-date with Salesforce innovations, networking with industry professionals, gaining valuable insights into maximising Salesforce investments, and discovering new solutions to drive business growth.

Registration is typically done through the official Salesforce website. Keep an eye on salesforce.com for registration opening.

Generally, Salesforce World Tour events are free to attend, but pre-registration is always required. Some special sessions, events or workshops might have associated costs. It is best to check the official Salesforce website for the most accurate and up-to-date information.

Yes! Salesforce World Tour London provides opportunities to connect with Salesforce experts, partners, and other attendees. Many partners, like Solution Junkies, offer consultation meetings at these events. Book a consultant today.

You can expect to learn about the latest Salesforce products and features, best practices for using Salesforce, and how Salesforce can help businesses achieve their goals. There are also many networking opportunities.

Anyone interested in Salesforce, including current Salesforce users, potential customers, IT professionals, sales and marketing teams, and business leaders.

Salesforce World Tour London is held on June 11, 2025 at ExCel, London, United Kingdom. Please check the offical Salesforce website for any updates.

Salesforce World Tour London is a one-day event that brings together Salesforce customers, partners, and experts to learn about the latest Salesforce innovations, network, and discover new solutions.

This flagship event is designed to empower businesses and individuals to drive growth, transformation, and success in the Salesforce ecosystem. With a focus on learning, networking, and innovation, the Salesforce World Tour is a must-attend event for anyone looking to stay ahead in the ever-evolving world of Salesforce.

Mark your calendars for the Salesforce World Tour: London 2025, taking place on 11 June 2025, at The ExCeL Centre, Royal Victoria Dock, 1 Western Gateway, London E16 1XL. This event promises to be an exciting and informative experience, with a range of sessions, workshops, and networking opportunities. Don’t miss out on the chance to connect with fellow Trailblazers, Salesforce experts, and industry leaders.

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