What We Do

Rethinking education? We're on this journey together.

Private schools are facing increased competition. High school graduation rates are down. International student enrollment is shrinking. Funding is tight. Learner engagement is evolving, and expectations are soaring from everyone - students, faculty, staff, parents, donors, and alumni.

Connected, human-centric experiences have never been more essential, and we're here to help. We design and deliver smart Salesforce solutions that help you navigate and dominate this ever-evolving education environment.

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Employees Worldwide

Successful Implementations

Salesforce Certifications

CSAT Rating

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Recruitment & Admissions

Improving the student experience is paramount. Starting with admissions, we'll help you benefit from Salesforce solutions that create a complete student profile, enabling a linked and captivating prospective student journey. After building the systems that form the core of the digital student experience, you will be able to effortlessly:

Utilise real-time awareness to send the correct message to the right person at the right moment.
Segment and automate the prospective student process with AI.
Record touchpoints to develop a thorough narrative, from applicant to alumni.

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Student Experience

Student expectations are shifting and your engagement strategy should too. We'll help you to understand your students better, while reducing administrative load - so you can concentrate on their success.

Build a complete student profile to support them on their path to achievement.
Create smooth experiences for students, instructors, and staff, eliminating obstacles and simplifying tasks.
Employ data, insights, AI and automation to aid students, spot concerns, and take action.

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Advancement & Alumni

Digital expectations are high. And so, the move to a deliberately designed, digital engagement strategy for alumni relations is essential to success. We help universities rethink their engagement strategy with Salesforce, using it to

Connect with alumni in real-time via multi-channel platforms.
Harness data to tailor content.
Build lifelong involvement with timely communications.
Enhance and advance your operation to manage it.

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Management & Operations

Management and operations are constantly evolving. We help you streamline processes and boost efficiency through automation. This includes:

Enhanced digital infrastructure for enterprise insights and integrations.
Improved experiences for faculty and staff, including the intranet, employee services, onboarding, and communications.
Stronger and more data-driven corporate relations and marketing that connect students with employers and philanthropy.
Effective research management, from project tracking to technology transfer.

Education with
Salesforce CRM

Education Cloud

Education Cloud is your unified platform for connecting with students, faculty, staff, and alumni across the entire academic lifecycle. It empowers you to personalise interactions, streamline operations, and leverage data to drive growth.

Marketing Cloud

Marketing Cloud is your all-in-one platform for creating and managing multi channel marketing campaigns. It automates customer journeys and leverages data from within the Salesforce...

Data Cloud

Data Cloud is your AI powered solution for data management and analytics. It puts your data to work and allows you to integrate, manage, and analyse data from various sources, connecting...

Experience Cloud

Experience Cloud is your platform for creating digital first experiences for customers and users. Building custom digital experiences with interactive sites, apps, and portals that foster...

MuleSoft

MuleSoft is the platform at the heart of your integration across your technology stack. It connects applications, data, and devices seamlessly, automating workflows, and enhances...

Consent Management Tool

Provides a user-friendly interface for administrators and customer service representatives to manage multi-channel and multi-topic consent updates.

Einstein

Einstein is Salesforce's AI platform that infuses intelligence across your Salesforce applications to automate tasks, predict outcomes, and provide personalised insights.

Agentforce

Agentforce revolutionises customer service and business operations by using fully autonomous AI agents to handle your customer inquiries and sales recommendations.

Why Us?

Partner for Progress

We understand that your success hinges on fostering a thriving learning environment and embracing innovative approaches. That's why we combine deep Salesforce expertise with a commitment to educational advancement, crafting solutions that empower your institution, optimise operations, and drive meaningful impact. We help you leverage the power of data to personalise communication, enhance collaboration, and build lasting connections, ultimately transforming the educational journey and inspiring lifelong learning.

Kick Off Your Project

Testimonial

"Solution Junkies are the best technology partner I have worked with, always available, full change control notifications, excellent communication throughout the project(s)."

Charity

Of project profits go to charity

Customer story

Streamlining operations with Salesforce for Zoopla

Testimonial

Solution Junkies has proved to be an excellent Salesforce implementation partner.

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