How we Accelerated FareShare's Ability to Combat Food Waste and Food Insecurity

FareShare is a national charity tackling food waste and insecurity by rescuing surplus food from the food industry and redistributing it to charities feeding people in need.  Despite their impact, FareShare faced several challenges that hindered their ability to scale and maximise their reach.

The organisation operated with 40 different systems and numerous spreadsheets, leading to fragmented data and inefficient processes. This made it difficult to gain a unified view of donors, volunteers, food partners, and the charities they served.

The fundraising team had disparate data, hindering their ability to target and engage donors. FareShare needed a better way to understand and communicate with its diverse stakeholders, including volunteers, food industry partners, and the charities they support. They wanted to improve their ability to track and report on the outcomes and impact of their programs to demonstrate value to funders and food partners.

FareShare partnered with Solution Junkies to implement a suite of Salesforce solutions to address these challenges and lay a foundation for future growth.

• Nonprofit Cloud: To manage fundraising, programs, and stakeholder relationships, providing a centralised platform for their operations.
• Data Cloud and MuleSoft: To integrate the 40 different systems and harmonise data, creating a unified view of their constituents and operations. 
• Marketing Cloud: To automate and personalise communications with donors and other stakeholders, improving engagement and fundraising effectiveness.
• FinDock: To streamline payment processing and manage donations.

By implementing Salesforce, FareShare has established a robust and scalable platform to support their mission.  The organisation is now better equipped to scale their operations and rescue more food, increase fundraising and secure more resources, deepen relationships with stakeholders, and maximise their impact on reducing food waste and feeding people in need.